Privacy policy
How we use the personal data collected through this website.
Last updated 25 October 2026.
Who we are
This website is run by PROJECT50 VENTURES LTD, the publisher of Heating Decoded, registered in England and Wales (company number 17500452). We’re the controller of personal data collected through this site. Contact us about anything in this policy at privacy@project50ventures.co.uk.
What this policy covers
This website, the forms on it (contact and organisation enquiries), and emails you send us. The apps have their own privacy notices: the Heating Decoded app privacy notice and the Part Finder privacy notice. Purchases are covered by the privacy information shown at checkout.
What we collect and why
| Information | Why we use it | Lawful basis |
|---|---|---|
| Your name, email address and any organisation, topic or message you give us in a form | To reply to you and deal with your enquiry | Legitimate interests in answering enquiries; steps you’ve asked us to take before a contract |
| Technical information our web host records when you visit, such as your IP address, browser type, the page requested and the time | To keep the website secure and working | Legitimate interests in running a secure website |
We don’t use analytics, advertising or tracking on this website.
How long we keep it
Enquiries are kept for up to two years after our last contact with you, unless we need them longer for a legal reason. Server logs are kept for a short period for security.
Your rights
You can ask us to give you a copy of your data, correct it, delete it, restrict or object to how we use it, or give it to you in a portable format, where those rights apply. You can also complain to the Information Commissioner’s Office at ico.org.uk.